Protecting yourself from fraud is important and registering for Verified by Visa (VbV) gives you extra security and greater piece of mind even if you don't shop online. Registering for VbV is easy, safe and free.

You will be unable to register for VbV or reset your VbV password unless you have provided us with your mobile number.

Please call into one of our local branches or contact our Customer Service Team on 01228 403141 for details on how to update your mobile number. Please see our opening hours here.

Verified by Visa Terms and Conditions can be found in the Cumberland Card Terms & Conditions and the Cumberland Business Debit Card Terms & Conditions. These leaflets are available from any Cumberland branch or via our website at for personal customers or for business customers.